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vacation by owner--deposit not refunded as stated in contract
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| Link ID |
66
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| Title |
vacation by owner--deposit not refunded as stated in contract |
| Web Address |
http://www.vacationsbyowner.com/index.cfm?method=main.displayListing&listingID=4036&stateCode=FL |
| Complaint |
I rented this home for four months during the 2007/2008 winter season. With a $1000.00 US security deposit partially refundable according to the contract which states, "within 15 days after tenant has vacated the premises, returned keys and provided Landlord with a forwarding address, Landlord will refund security deposit less any costs associated with unusual wear and tear, missing items, excessive electric and water use, damage to property, etc. Landlord will inspect property, conduct an inventory and notify tenant in writing of any issues that may result in deductions from the security deposit. Landlord agrees to be responsible for the payment of all utilities, including electric up to $125.00 us dollars, Water up to $45.00 and all cable, lawn & normal monthly pest control." After the time period stated in the contract I attempted to contact Ms. Hemlak via email - the original email address I had came back undeliverable. Fortunately I knew her business name and was able to look up her website and subsequently find an email address. Thereafter the email correspondence from Ms. Hemlak clearly stated that I was entitled to a refund of approximately $480.00 US--this was after the portion of the utility expenses I was responsible for was deducted. Ms. Hemlak did not indicate that there were any other deductions and said she would be sending the refund. I did not received anything. After a reasonable time period I telephoned Ms. Hemlak - the original phone number I had was disconnected, but I had her business number. Contacting her once again - she said she was sending the refund the next day. Nothing. Now when I call the business number I only get voice mail and the messages I have left produced nothing. I have also sent numberous emails to no avail. I hope this heads-up helps someone else from becomming a victim like I have. Although this complaint is about an amount under $500.00 US it is my $480.00 US and I am entitled to it. I do not take lightly being treated in this manner. It is a sad testimony towards Ms. Hemlak that after giving her over $8000.00 US for this rental, she refuses to refund me what I am entitled to. |
| Geographic Category |
United States
United States > Florida |
| Keywords |
Jupiter/Tequesta island decor vacations by owner hot tub east coast best sunset florida rental florida print Florida Embroidery screen printing Dory Hemlak Florida Embroidery screen printing Dory Hemlak Florida Embroidery screen printing D |
| Date |
Oct 12, 2008 |
| Reported By |
Susan Summers |
| Email |
send email to Susan Summers
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