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Untrue claims. Important information not provided.
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| Link ID |
183
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| Title |
Untrue claims. Important information not provided. |
| Web Address |
http://www.homeaway.com/vacation-rental/p141216 |
| Complaint |
This house is at 15 Ashleigh Grove Lane, Weaverville, N.C., a suburb of Asheville, N.C. The rental agent and owner is Kimberly Evans of Alpha Real Estate. 1-828-251-9966 (office hours) and 1-828-285-0658 (after hours).
The posting on www.vrbo.com is rental #85620 and contains untrue information and is omits important information.
The material omission concerns failing to disclose that a single lane road leads up to the house from Rheems Creek Road. The Ashleigh Grove Lane road up to the house is a narrow single lane road on a steep grade with a blind curve. There are other houses up the road past the rental house. If you meet another car traveling on this road in the opposite direction, you or the other car must back up all the way and get off the road to allow the other car to pass. This road is not suitable for someone who is uncomfortable driving backwards on a steep grade around a blind curve. The stress that this omission caused destroyed much of the enjoyment of our visit to the Asheville area.
When I discovered this material omission upon arriving I telephoned Evans to complain that I would never have rented this house had she disclosed this information. She laughed at me.
Also, we chose this house over others because the narrative states that the house “is one mile from the Blue Ridge Parkway.” The first time we drove to the Parkway we learned that this is not true. The actual distance to the parkway is nearly five times farther, 4.7 miles to be precise.
The house also is not “15 minutes from downtown Asheville.” It’s more like a half hour drive.
Our rental was for three weeks. When I asked the owner for the name of the local newspaper so I could buy a daily mailed subscription during our stay, she failed to inform us that the house has no mailbox. This caused our paid subscription to be worthless as all the papers were returned by the Post Office as undeliverable.
You can identify the listing for this “New Home with Mountain Views 15 Minutes from Downtown Asheville” (the owner may change the headline after this posting) from others because the listing states it contains a “gourmet kitchen“, a “game room aka The Dog Pound sports a professional pool table, cable internet access, media room w/big flat screen TV & leather sleeper sofa w/recliners.”
This house is very narrow. It’s about the width of a double wide trailer.
I waited several days after I emailed my negative review to the listing sites to see if the owner would correct and modify her listing before posting this review here. She changed nothing.
The listing also appears on www.homeaway.com as rental #p141216. This listing even fails to disclose that the house is in Weaverville, N.C. The headline is “Upscale new home with views just 15 mins from downtown Asheville.”
Here is one suggestion on how to search for a hopefully suitable rental on www.homeaway.com. Homeaway includes a tab for “Reviews”. Negative comments are permitted without the owner’s permission I believe, IF the owner has chosen to allow Reviews at all. If you see a listing on homeaway that does not show a tab for reviews, you can be confident that there are problems the owner does not wish you to know.
VRBO.com offers no such help. All “reviews” there appear only if the owner allows the review and after the owner edits it. Consequently reviews there are useless.
One hint I missed in reading the reviews for this house was that no one had commented about the house itself, only the area. It appears that any possible negative comments, such as the dim and dreary house lighting, the loud noise from cars on Rheems Creek Road down below, the damp basement, the ugly uncomfortable furniture, the lack of even a single DVD for the home theater were edited out. |
| Geographic Category |
United States > North Carolina |
| Keywords |
Weaverville Asheville NC house rental |
| Date |
Nov 10, 2009 |
| Reported By |
Frank |
| Email |
send email to Frank
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