Vacation Rentals WatchDog vacation rental fraud vacation rental scams vacation rental complaints vacation help vacation resources vacation complaints
vacation rentals
 
Main Directory
United States 395
Caribbean 23
Canada 8
South America 2
Europe 34
Middle East 0
Australia 0
Central America 4
Mexico 15
Asia 2
Africa 2
South Pacific 0




the Castle on St. John- BEWARE
Link ID 491            
Title the Castle on St. John- BEWARE
Web Address http://www.castlestjohn.com/
Complaint This is a property that has no windows or doors on the kitchen or livingroom of the home (of course, nothing on the website or any of the rental company listings mention this) The open-air design is extremely problematic with pests and bugs on the island, staying dry, severe wind gusts on top of the mountain etc. The wind was so strong neither of us were able to sleep since arrival. We couldn't cook because the wind blew out the burner flames on the stove. We can't be in the kitchen or livingroom because of rain blowing in. The wind gusts cause the house to rattle, both in the tower and the main house. I realize the owners are not responsible for the weather, but even in the tower (which does have doors) the window and doors are drafty and noisy when closed. They don't seal entirely and the bathroom window doesn't shut at all. tThere is no escape from the elements or wind noise.

We went through three rental Jeeps. The first wasn't able to make it up the extremely treacherous hill and got a flat tire trying. The second also ended up with a flat scaling the driveway which is full of sharp rocks and poorly maintained. I was charged by the rental company for this both times as they had to come out to retrieve the vehicles.

Most problematic of all, we cleaned as much as possible, but the mold and mildew made my mom sick, so much so we had to stop by the local clinic to get her checked out. In the paperwork they say you are forbidden to use the washing machine facilities, but the towels and linens were musty and mildewed, so we had to go to the landromat. The closets and drawers are musty and moldy. This is obviously a health concern. Steps on the stairs are not attached to the railing. I discovered this when it came up and I fell. I just got a couple scrapes but someone could really get hurt. This rental is misrepresented sorely. It's dilapidated, moldy and FILTHY. Everything with metal is rusted. The furniture is dirty and smelly. The TV gets only a few channels. The DSL does not work. Good luck if the power goes out during your stay because the ONE flashlight on the property doesn't work. We had to go buy our own. The owners and manger are both difficult, bizarre people. This not the relaxing holiday I was hoping for. It's been a horrible nightmare. Very rough, stressful, and strangely, lots of work.
Geographic Category Caribbean
United States
Keywords Castle on St. John   USVI   Coral Bay rental villa
Date Jan 23, 2012
Reported By Joey
Email send email to Joey
Write a Review   Write a Response   Add to My Blacklist   Tell a Friend   Report Broken Link  

Average Vacationer Rating: 0.00 (out of 5)
Number of ratings: 0 Votes
Vacationer Rating


Spread The Word



About Vacation Rentals WatchDog | Contact Us | Privacy Policy | Terms Of Use | News & Press |
Copyright © 2006-Present VRWD.org. All Rights Reserved.