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Ruined our vacation
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| Link ID |
426
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| Title |
Ruined our vacation |
| Web Address |
benjaminproperties@yahoo.com |
| Complaint |
mold/mildew and dirt in the fridge, stained carpet and mattresses, dirt and hair in the shower, rickety and completely rusted bbq grill, 'out of order' sign on the dishwasher, '8 foot canal that all but of the largest boats can easily pass thru' was nothing but a swamp with a little water- no way we could have put our boat in there, there was a boat on the opposite side that looked like their area had been dredged out, mosquitos the size of small birds, unsafe stairs without even a railing!, white dog hair all over the furniture, upstairs bedrooms had 1 air conditioner that was propped up with a board, laundry room had a deadbolt on it, unbelievable smell that was a cross between mildew, mustiness and wet dog. Owner was deceitful, dishonest, unprofessional and it took him 5 days to return our money. He offerred to have the place professionally cleaned and to put air conditioners in all of the bedrooms as was advertised. He would do nothing about the dishwasher. Stated the cabin was "exactly as advertised" even when I pointed out the blatant discrepencies. To say this place was unsafe and unsanitary is being polite. Our entire vacation that I saved 1 whole year for was totally ruined. We have never, ever had this experience in all of our years of renting. In fact, the place where we normally stay have called us in the past to thank us for leaving the cabin in such clean and remarkable condition! The only reason we didnt stay there was because it was becoming too small as my mom loves to quilt and wanted more room for her projects. I wish I could go back and do it all over again and had never even heard of Dennis Benjamin and his "Kellerbee Cabin". Our friends and buisiness owners of Houghton and Higgins Lake scrambled together to find us an alternate place to stay and when they did they offerred for us to stay free of charge because they felt so awful for us. |
| Geographic Category |
United States > Michigan |
| Keywords |
106 Miami Dr Houghton Lake MI |
| Date |
Aug 15, 2011 |
| Reported By |
Amy D. Koyl |
| Email |
send email to Amy D. Koyl
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