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PRETTY JOE ROCK, MARATHON, FL. ISLAND RENTAL
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| Link ID |
286
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| Title |
PRETTY JOE ROCK, MARATHON, FL. ISLAND RENTAL |
| Web Address |
http://http://www.vacationrentalsfloridakeys.com/listing69.htm |
| Complaint |
I tried to cancel my reservation 2 days prior to our arrival date because of needed emergency cardiac catheterization. I knew that cancellation policy wouldn't allow this, but I was hoping that the owner would have some compassion. I asked to select another date after the catheterization, and the owner would not permit it. They offered me another house in Marathon for the same time frame, but the problem wasn't with the rental, it was with the time. Since the owner wouldn't allow me to change dates or cancel, we went on the vacation to avoid loosing nearly $3500. I scheduled the procedure for the day we returned, and hoped and prayed for the best. Upon arriving, we found the refrigerator making a loud, banging noise. The next day it broke. The owner's solution was to provide us with a cooler and ice. After multiple heated phone calls we received a new refrigerator 2 dyas later. The house was overrun with palmetto bugs and roaches. We found them in the beds, under the beds, in the oven and all over the house.. . . . both dead and alive.....HUGE monsters, they were! The boat that comes with the island was extremely small, and was not anything like the one pictured in the advertisement. We were drenched in a pouring rainstorm trying to get the thing to turn over because the starter was bad. We had inadequate supply of propane for the week of our stay. . . . one small BBQ size tank
to run a dishwasher, washing machine, grill and 2 bathrooms.
We ran out of gas, and waited the better part of a day for a replacement. The house was in general dirty condition, with dust on the tabletops, glass marks on the tables and dust bunnies rolling on the floors. The house had no source of supplemental heat other than one bedroom, and the owner's solution was to use that and open the gas oven to heat the remainder of the house. TV remotes didn't work, and the windows leaked air. In 0 degree temps with gale force winds, it became excruciatingly cold in the house. The owner either argued with us or failed to respond when we complained. |
| Geographic Category |
United States
United States > Florida |
| Keywords |
pretty joe rock private island house rental |
| Date |
Jul 29, 2010 |
| Reported By |
Candy Wittmayer |
| Email |
send email to Candy Wittmayer
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