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Poor accomodations, lost deposit
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| Link ID |
168
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| Title |
Poor accomodations, lost deposit |
| Web Address |
http://www.homeaway.com/vacation-rental/p191026 |
| Complaint |
We rented this charming house in Cape Cod. The biggest draw back was the bdrm accomodations. This house should only be listed as a four bedroom. The 5th bdrm is listed as a den. It is actually a room in the finished basement. It was not nicley furnished as the bedrooms upstairs and it had that damp basement smell. Our group did not use that room at all. My older sister slept down there on the unopened sofa bed. She noticed that the arm to the futon in that room was hanging loose but did think anything of it because it was typical basement furniture. One of the windows did not close securely and the screen did not fit in properly. Lots of mosquitos! The furniture looked to be 20-30 years old. The rest of the house was typical charming cape cod furniture, very nice. When we were leaving the cleaning lady told us the arm on the futon s broken. We told her that was the condition when we arrived. The owner kept our $300. You can imagine how upsetting it is to pay for damages caused by others. The coffee pot was broken when we arrived and my husband fixed it. One of the toliet seats had a hinge come loose and we replaced it. . That is the kind of people we are. We explained all of this to the owners. Because of what we observed , we (our group all over the age of 40 ) believe that the cleaning lady did not notice that the arm was broken previous to our arrival. She had a tight time schedule and needed to clean other houses. I would hate to think the owners would be so unscrupulous as to try to make up for low rentals. |
| Geographic Category |
United States
United States > Massachusetts |
| Keywords |
security deposit poor sleeping arrangements |
| Date |
Sep 24, 2009 |
| Reported By |
Jean Passerino |
| Email |
send email to Jean Passerino
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