| Complaint |
After planning a short vacation we booked 3 days at this cabin. Upon arrival, we found it was not close to what we thought it would be. Not because it was very small, or wasn't a luxury cabin, but because it was unsuitable!
Dirty, reaking of smoke, holes in doors causing draft, no bathtub for my small children. The 'twin' beds we not twins, more like cots. My husband started getting and immediate headache from the smoke.
We immeditely went to notify the owners that it was not suitable for us after a walk through. The man said that it was 'campfire' smoke! Obviously we can tell the difference and it was not campfire. None the less, we tried not to be rude or mean, simply stating that we cannot bathe a 1 and 2 year old in a small standup shower, a tub is needed. It would simply not workout. I could tell they thought their cabin was wonderful, but we however were appaled by the filth and pure dinginess.
We left without a full refund, and I told Kathy I was leaving unhappy, to which she walked away...not caring our vacation was ruined and they were taking money from a family of 5.
PLEASE, do not make the mistakes I did with this cabin! It is not charming as owners make it out to be. They need to update, clean in thoroughly and fix all the major problems with it, and most of all, be honest with any travelers. Open your eyes, it is not cute, cozy and charming! It is dirty, smelly and creepy! Stop taking money from unsuspecting travelers! |
