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NIghtmare in VillasCaribe.com , LuxuryVillasIntl.com , SandCastles.com
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| Link ID |
83
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| Title |
NIghtmare in VillasCaribe.com , LuxuryVillasIntl.com , SandCastles.com |
| Web Address |
http:/www.VillasCaribe.com , LuxuryVillasIntl.com , SandCastles.com |
| Complaint |
1. As part of the celebration of our 25th anniversary vacation we rented the villa Caribbean Dacha in Vieques through Caribbean Villas.
(Refer to Attachment I - Agreement of rent for 8 days.pdf)
2. The agency was asked to provide assurance that the villa would be in good conditions in more than one occasion, and they categorically assured that the villa was and I quote:
“Caribbean Dacha is one of our most sought after villas on Vieques…. The owner does take meticulous care of his villa and has a caretaker on island while he is away. The property will be cleaned and inspected prior to arrival.”
(Refer to Attachment II - Assurance of Cleanliness)
3. When we arrived at the villa, the villa was dirty, lacking paint and many areas looked simply abandoned. Two people were present at that time. After our inspection the man in charge concurred that the villa was no in conditions and much less in order to celebrate a 25 anniversary. The man called the owner but he was not available. The renting agency was called at 4:41 pm from the phone 787-644-8767 to the 404-815-9855 (Atlanta GA). No one answered either.
(Refer to Attachment III – Photos at arrival)
4. We were forced to move and search for a villa and late in the night a neighbor gave us the number of the owner of the villa Martineau Belle Playa. This was the only one available at that time. It cost us $1,000/night and only until the mourning of Thursday, because it was already rented for Thursday. So we paid the $5,000 and were forced to leave and cut short our 25 anniversary vacation. By the way, the celebration on the planed that next Saturday with family from the big Island was cancelled due to the situation with the villa Caribbean Dacha.
(Refer to attachment IV - $5000 Check) |
| Geographic Category |
Caribbean |
| Keywords |
VillasCaribe.com LuxuryVillasIntl.com SandCastles.com |
| Date |
Nov 12, 2008 |
| Reported By |
Gelson Pagan |
| Email |
send email to Gelson Pagan
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