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Island Colony #2206
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| Link ID |
323
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| Title |
Island Colony #2206 |
| Web Address |
http://www.vrbo.com/183064 |
| Complaint |
"Beware of these owners! Would not return deposit and cleaning fee. Claimed that we broke the sleeper sofa and wicker coffee table.
I paid for my family of 4 to stay in this unit but last minute found babysitting and did not need to use the sofa bed for the kids. I also bring my own sheets with me when I travel as I feel uncomfortable using stranger's sheets. We also never used the stove for cooking as we went out to eat.
On the last day of my stay we spent the most of the day cleaning. That is just to be thorough and make sure we can assure our money back. Especially since I read another posting about cleaning deposit refunds not being honored. We did not bring our dirt in as we had relatives we hung out with and sprayed ourselved down before coming in. We also polished and make sure everything was streak free. In fact I feel like our last day was wasted because of all the cleaning and stress.
We thought the owners would be thrilled with how we are returning the condo in "better" condition that we recieved it. Everything was dusted and polished. So after 1 month of not receiving the money back I sent a message to the owner. He responded back sending pictures and accounting for a broken sofa bed with stains (I never even opened it), kitchen splatter (I never used the kitchen for cooking), cereal and crumbs under the sofa bed (my kids ended up staying at the relatives and we didn't eat cereal), spots on the sheets (I didn't used the sheets, just took it off and set it aside then put it back on when we left), broken wicker coffee table (we were not even in the condo to use the coffee table)... and the list goes on. I was so upset and responded back to say no way! I feel scammed! I tought hopefully there must have been a mistake so I responded back to say call me. He did and then he cliamed a whole bunch of stuff that absolutely proves that everything was made up. He kept talking about dirt! I was on the floor wiping up dust! I made sure it wasn't just clean, it was streak free!
He went from wanting to charge a LOT of money for made up "damages" to saying he will refund me less than half the deposit. Scam??? After trying to scare me with a bill of $1,500 I told him I was going to call the police. He caved and ended up returning less than half my deposit. I'm not going to let up until I get it all back.
I have nothing to gain by posting this. I feel like I already lost a lot from the vacation. The place was nice and had a nice city view. Just too bad the last day was all stress from cleaning and in the end to hear a bunch of fabricated stories how things were broken when it absolutely was not true. I even have relatives that can vouch for it because they picked us up to go to the airport. Save yourself the headache! " |
| Geographic Category |
United States > Hawaii |
| Keywords |
183064 Robin Mami Glass Island Colony #2206 VRBO Waikiki Deposit Scam Rental |
| Date |
Oct 15, 2010 |
| Reported By |
Raymond Loui |
| Email |
send email to Raymond Loui
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