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Interval International
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| Link ID |
21
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| Title |
Interval International |
| Web Address |
http://intervalworld.com |
| Complaint |
I belong to a vacation exchange company, Interval International in Miami, Florida. Our membership number is 2233280. On November 24, 2007 I recieved a call from Interval informing me that our membership expired. If I did not renew right now, I would lose the one week vacation time that I had with Interval. (They call it a Banked Week). The phone solicitor was not friendly. I told him i did not believe him, that my membership still had several years left. He told me NO. And if he hung up, I would lose my week. So I agreed to charge my Visa Card $138. That amount was posted on my card on November 27, 2007. On November 28th, I found my Interval Membership card and my renewal date is 08/22/2009. I had paid a five year plan in 2004. So I called Interval Membership and told them I was very very unhappy and upset with the phone tactics their caller used. They looked at my account and agreed that my membership had not expired. I told them I wanted the charges reversed and was told that would happen. Around December 20th I checked my Visa account again, and the charge was still there. I called Interval again. The customer representative explained it takes 30 days to reverse a charge. I told him I wanted it credited NOW. And I warned that if they did not, I would contact our state AG.
I checked my account today and the charge is still posted from 11/27/07. They are deceptive and not honest at all. I left a message with a custmer service manager to call me and no one has ever caled. |
| Geographic Category |
United States > Florida
United States |
| Keywords |
Interval International Interval World |
| Date |
Jan 17, 2008 |
| Reported By |
Michael Pursel |
| Email |
send email to Michael Pursel
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Average Registered User Rating: 
5.00 (out of 5)
Number of review: 2 Reviews
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Review by
john salfi
(date: 03-May-2011)
Subject: lost week
Comment: interval told me my deposited week would be good for two yrs.i deposited it on 12-09 they say it sxpired inapril
Rating:
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Review by
Kiznerskid
(date: 23-Jan-2009)
Subject: Interval International are SCAMMERS!
Comment: Twice in two months They took money from me just to put in my "request" for a week". They never delivered a week of vacation and they now call me up to say
the deleted my week I deposited. They are not incompetent, they are crooked.They need to be turn over to the Attorney General and Consumer Fraud divisions.
Rating:
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