Fraud and misrepresenation VRBO#198942
The owner failed to refund us for 9 out of 10 days that we spent at the property, and kept the security deposit, a total of 2850USD. And a USD 500 security deposit for the other property was not returned.
We rented twice from the same homeowner on one trip, we were upset by the condition of the other property, when we arrived to this one, we staid for one night and moved to true 5 stars of luxury at the Fairmont for less money and amazing view, service, beauty and you name it!
About the place:
xii. House is in a seedy area of Nob Hill, situated in an alley facing shabby houses with broken windows ( we witnessed a prostitute providing sexual favors to a gentleman right in the alley of the house)
xiii. There is no “gorgeous city view”, it’s an abstracted view of some city from only one window. The rest are facing windows of the other house on a very short distance, the building is in a bad condition.
xiv. Windows were so dirty that we could not bare to look at them
xv. Garden – dead plants, dirty, not usable, windows that lead to the garden are covered with bars, so much for the safe area. (Valerie promised a wonderful garden to spend time in)
xvi. Closet space – there are no closets at the property or shelving, there are hooks attached to the wall in one room, nothing else, we could not unpack
xvii. Bathroom – nice, but there is no storage at all, we had to lay everything on the floor, taking a shower is not convenient, shower was barely working as well
xviii. No dressing mirror
xix. The phone is out of service
xx. Cleanliness: dirty windows, dirty counter tops, a pack of over 30 flies in the living room, bad smell in the house
xxi. Plants and flowers? There is a small, dead tree in the living room.
xxii. There is nothing luxury or comfortable about this apartment aside from the Viking stove. It needs work and care to get to acceptable level. Overpriced for the value and badly managed, the neighborhood is not nice, the nice part starts a block up from there.
Mainly upset with how the owners dealt the refund and security deposits, this is true fraud.
We rented twice from the same homeowner on one trip, we were upset by the condition of the other property, when we arrived to this one, we staid for one night and moved to true 5 stars of luxury at the Fairmont for less money and amazing view, service, beauty and you name it!
About the place:
xii. House is in a seedy area of Nob Hill, situated in an alley facing shabby houses with broken windows ( we witnessed a prostitute providing sexual favors to a gentleman right in the alley of the house)
xiii. There is no “gorgeous city view”, it’s an abstracted view of some city from only one window. The rest are facing windows of the other house on a very short distance, the building is in a bad condition.
xiv. Windows were so dirty that we could not bare to look at them
xv. Garden – dead plants, dirty, not usable, windows that lead to the garden are covered with bars, so much for the safe area. (Valerie promised a wonderful garden to spend time in)
xvi. Closet space – there are no closets at the property or shelving, there are hooks attached to the wall in one room, nothing else, we could not unpack
xvii. Bathroom – nice, but there is no storage at all, we had to lay everything on the floor, taking a shower is not convenient, shower was barely working as well
xviii. No dressing mirror
xix. The phone is out of service
xx. Cleanliness: dirty windows, dirty counter tops, a pack of over 30 flies in the living room, bad smell in the house
xxi. Plants and flowers? There is a small, dead tree in the living room.
xxii. There is nothing luxury or comfortable about this apartment aside from the Viking stove. It needs work and care to get to acceptable level. Overpriced for the value and badly managed, the neighborhood is not nice, the nice part starts a block up from there.
Mainly upset with how the owners dealt the refund and security deposits, this is true fraud.
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