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Filthy home and infested with ants.
Link ID 178            
Title Filthy home and infested with ants.
Web Address http://www.vrbo.com/132855
Complaint My family of 6 recently stayed at this rental home and had problems from the minute we stepped in the door. This home, touted as a "Luxurious Courtyard Beach Home" was anything but. There were ants in several of the rooms but most notably the kitchen where they were under the sink and in several of the cabinets. It was disgusting and we had to clean all of the silverware, pots, pans, plates, and cups. This is not to mention the fact that the house was not clean, especially the downstairs living area. There were cobwebs everywhere and the windowsills and area behind the couches was disgustingly dirty, as if it had not been cleaned in a long while. There was not enough soap or laundry detergent in the house to last for a week which we had to beg the homeowner to replenish. Additionally, the gas tank in the grill was empty and the wooden patio table was warped making it unusable. What's funny is the home was touted on the website as having nice patio furniture, however, after our complaint, the VRBO ad was quickly changed. We have the original ad printed out and can show what changes were made to the ad during our stay. The homeowner did respond to some of the complaints but then acted as though she didn't want to be bothered. There were several TV remotes without batteries and the batteries to blow up an air mattress were dead. We were paying over $200 per night yet she did not want to make our stay as pleasant as possible. Had this been a hotel, they'd be out of business.
Geographic Category United States > California
Keywords VRBO   132855   (760) 458-9396
Date Oct 28, 2009
Reported By Mark B.
Email send email to Mark B.
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Average Vacationer Rating: 5.00 (out of 5)
Number of ratings: 2 Votes
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