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Failed to refund our deposit
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| Link ID |
204
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| Title |
Failed to refund our deposit |
| Web Address |
http://www.ultimateluxuryrentals.com |
| Complaint |
We stayed at the home from October 31 to November 6th. Even though, we had an email confirming our seven nights (until November 7th), Ron kicked us out a day early. We left the house in excellent condition and he and his workers were there when we left.
The house had many problems with wiring, lighting, the pool, the toaster, the coffee pot, etc. In fact, the pool was scummy the whole time that we were there. They were not very responsive until it came time to kick us out a day early and then he decided that he could fix the pool! He said that it was not his problem that the pool had problems but I said that no it probably wasn't but it was his problem to FIX it!
They even wanted us, senior citizens, to take the garbage down to the road which was at the bottom of a very steep driveway. Their maintenance man took the garbage cans outside and the pigs got into it.....terrible mess that WE had to clean up.
After almost two months, he still has not refunded our deposit and keeps coming up with reasons not to refund the $500 to us. First, he was three weeks behind in refunding (not my problem) and now after almost two months, his sister was in the hospital. Not my problem. For the same time that it took to send me an email, he could have refunded the money. |
| Geographic Category |
United States > Arizona |
| Keywords |
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| Date |
Jan 7, 2010 |
| Reported By |
Judy Spreadborough |
| Email |
send email to Judy Spreadborough
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