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Classic Cottages - Kaiui, Hawaii
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| Link ID |
147
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| Title |
Classic Cottages - Kaiui, Hawaii |
| Web Address |
http://classiccottages.com |
| Complaint |
WARNING !!!
The house was not as advertised. The furnishings were trashy, the place was not clean, and the pictures on the website were misleading. The owner, Chris Webster, was a real jerk.
When we refused to stay there, he would not refund the rent we had paid him. When we said we were going to call the authorities, he beat us to the punch, called the police and accused me of "trashing" the house. He said we littered the lanai with food cartons, etc. and that we tore curtains and a screen on a sliding glass door to the lanai.
In fact, the curtains were dry rotted and torn before we got there as well as the rip in the screen door.
As for the mess, in one room, the sleeper sofa had used tissues on the floor under it, it was gross. The refrigerator on the lanai had someone's "leftovers" in it! The fan in one room was encrusted with dirt and dust.
As it turned out, we stayed there for about 3 hours as some of our family members looked for another place to stay. Eventually, we found accommodations at the nearby "Plantation" resort. It cost us over $7000.
Anyhow, as I said, he filed a complaint against me personally before we could file our own. The police actually had a warrant out for my arrest for "malicious destruction of property". The next day, when we had settled in at our new lodgings, my sister and I went to the police station in Lihue to file our complaint, only to find out that the police were looking for me!
A police officer had responded to Chris's complaint by going to the house to see the "damage" that Chris alleged that I had done. The police report said the place was a mess and there were broken items. The police officer at least agreed with what we thought, although he thought that we were the cause, not the victims.
Luckily, the police and the district attorney could see that we were not the cause of the damage and through the warrant out, but they could do nothing for us about getting our money back.
The system makes it very difficult for tourists to fight this kind of situation because you would have to travel back to the island to take the owner to court, and there is nothing that you could do if he and his attorney postponed on you after you traveled there. How many trips would you have to make?
As it turned out, my older sister who had arranged this trip was so distraught about the situation (the money lost and the stress) that it was ruining a trip she had planned for years, so, I dropped the issue for the remainder of the trip and we all tried to have a good time.
Upon returning home to Michigan, I pursued an inquiry into bringing Chris and Classic Cottages to justice, but found out that there wasn't much anyone could do for me. That's why I decided to write this complaint. Hopefully, no one else will go through what we had to endure.
Chuck B |
| Geographic Category |
United States > Hawaii
United States |
| Keywords |
Classic Cottages Chris Webster Kauai Popui Beach |
| Date |
Aug 11, 2009 |
| Reported By |
C Brennecke |
| Email |
send email to C Brennecke
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