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CAUTION: ISLA VERDE P.R. VACATION CONDO "On the Beach"
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| Link ID |
180
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| Title |
CAUTION: ISLA VERDE P.R. VACATION CONDO "On the Beach" |
| Web Address |
www.beonbeach.com |
| Complaint |
Rented 12th floor condo overlooking ocean for 3rd time December 2008, for two weeks. When I arrived I was immediately aware of construction in the unit next door. Cleaning lady was present and heard the earsplitting noise, consisting of jackhammers and hi-speed ceramic saws (for cutting floor tile). Hallway covered with dust and debris which entered apt. Work started each day inc. Sat. at 9, stopped at 6, 7 or 8 p.m. I phoned the condo owner several times. "Nothing I can do, why not speak to head of condo board?" I did; she spoke to owners of nextdoor unit (work was supposed to stop at 5 p.m.). Turns out owner of condo unit did not have permission to rent it out. I was forced to vacate the unit, unable to work on a writing project (on unit laptop which did not work until owner came over on 3rd day), during the daytime hours because of the noise-which could be heard all over the neighborhood. My Christmas Eve and Day plans were ruined-workers were next door till 7 on the eve, arrived at 9 CHRISTMAS DAY. I decided to vacate the unit, having suffered through 7 days of hell. I did so on Xmas afternoon. What a disaster.
I had pre-paid the entire stay. As a previous guest (I had even donated a new rug and a lamp to the space, which is poorly decorated, i.e. not at all, and badly needs painting) I requested a refund of at least $500 of the $700 for the remaining time. Not even the entire amount. Unable to find lawyer to help me with this there. Owner C Cutz simply refuses to make any sort of refund. He did finally offer to give me "several free nights" if I booked for two weeks.
Needless to say, I am not going back there. The owner failed to abide by his own rental contract (Providing safe, clean and quiet lodgings etc.), and then got me, the renter, to get involved with the condo board. Unless I can find an abogado (lawyer) in San Juan I am out $700. |
| Geographic Category |
Caribbean |
| Keywords |
Isla Verde condo rentals C Cutz beonbeach.com failure to refund payment |
| Date |
Nov 10, 2009 |
| Reported By |
Thomas Campbell |
| Email |
send email to Thomas Campbell
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