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Top > United States > Florida 
| Vacation Rental Complaints |
| 24. |
False Holding of Security Deposit
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We have been renting on Anna Maria Island for 4 years, 3-4 times each year without ever losing a penny of our deposit. We recently rented a property from Gavin Fraser in Key Royale on the island and were extraordinarily disappointed with his behavior concerning the security deposit. We didn't damage any property, cleaned the house (mopped floors, cleaned kitchen, bathrooms, bedrooms, living areas, and the outside), washed all but a few towels and the bed linens. This is our usually check out tasks, which we've never encountered a problem.
This guy withheld our entire ($500) security deposit! He sent a nasty email saying we had "abused" the house, completely disrespected the property and left it filthy with trash laying everywhere. Everything Gavin Fraser had said was completely false, it was like we were talking about two different houses!
Everyone in our party (10) was completely shocked by this, as we all worked very hard to leave the house clean.
Watch out for this guy! He won't send us pictures of the alleged mess and won't return our deposit. We will more than likely be taking this guy to court.
Date Added: Apr 9, 2009
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| 26. |
Flagler Vacation Condo Ripoff
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This condo is a ripoff and the owner is a blatant liar. We rented this, even after she admitted to us that she wasn't "legal" to rent the property in Flagler County, and even now I doubt that she ever even filed the necessary paperwork with the county. We were told via phone that the condo is about 1100 square feet and contained a large bedroom with a queen bed. In reality it would stretch it to say that it's 700 square feet, the one tiny bedroom contains twin beds. The owner admitted to us later that she rented the condo with the queen bed to her friend for the week, and stuck us with the twin beds. The landscaping looks vibrant and alive in the photos on the website, upon arrival we found it to be mostly dead. The stairs leading to the beach are unsafe, especially for children, as there is a high dropoff and no gate. The one laundry facility is noting more than a trashed out closet built on to the end of the building. We demanded a refund in exchange for our departure and was treated very rudely by the owner, Carol Welker, a real estate agent from Orlando. When I told her I would be filing reports with teh local Chamber of Commerce and Florida Tourism Commission, she called the police and told them I was threatening her. Mrs. Welker, the filing of reports is no threat, it has been done, and more complaints will be filed with state agencies. This condo is not fit for rental.
Date Added: Jun 9, 2009
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