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Top > United States > California 
| Vacation Rental Complaints |
| 11. |
Filthy home and infested with ants.
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My family of 6 recently stayed at this rental home and had problems from the minute we stepped in the door. This home, touted as a "Luxurious Courtyard Beach Home" was anything but. There were ants in several of the rooms but most notably the kitchen where they were under the sink and in several of the cabinets. It was disgusting and we had to clean all of the silverware, pots, pans, plates, and cups. This is not to mention the fact that the house was not clean, especially the downstairs living area. There were cobwebs everywhere and the windowsills and area behind the couches was disgustingly dirty, as if it had not been cleaned in a long while. There was not enough soap or laundry detergent in the house to last for a week which we had to beg the homeowner to replenish. Additionally, the gas tank in the grill was empty and the wooden patio table was warped making it unusable. What's funny is the home was touted on the website as having nice patio furniture, however, after our complaint, the VRBO ad was quickly changed. We have the original ad printed out and can show what changes were made to the ad during our stay. The homeowner did respond to some of the complaints but then acted as though she didn't want to be bothered. There were several TV remotes without batteries and the batteries to blow up an air mattress were dead. We were paying over $200 per night yet she did not want to make our stay as pleasant as possible. Had this been a hotel, they'd be out of business.
Date Added: Oct 28, 2009
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| 12. |
Imperial Beach, CA Condo Renters Beware!!
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There is a rental property owner, currently advertising on condo rental websites such as VacationRentals411, Goin2Travel, and ValueVacationRentals, who is conducting business in an unscrupulous and dishonest manner. Her name is Kayli Davidson and her rental property is located at 1508 Seacoast Drive in Imperial Beach, CA, however Ms. Davidson’s personal residence is in Grass Valley, CA. She has willfully defaulted on her written contract with me, without any oral or written explanations, by failing to refund me the final $100 of a security deposit. Ms. Davidson has admitted in writing that she rightfully owes me the $100 balance, and she has made many promises, also in writing, that the money would be sent out right away…but the money never arrives. I’m simply at a loss as to why Ms. Davidson won’t pay me. Kayli Davidson has owed me this money for approximately 4 months. I am a career law enforcement officer and I'm ready and willing to exhaust all methods available to me in order to collect the final $100 Kayli Davidson rightfully owes me. It has now become a matter of “right vs. wrong.” Do not rent this condo from any of the above condo rental agencies!
Date Added: Aug 6, 2009
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| 13. |
Fraud and misrepresenation VRBO#196119
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Growth misrepresentation of the property condition that was described as luxurious and freshly remodeled and failure to return a 500 USD security deposit.
This is what we encountered:
i. House is in a shabby condition ( pictures may be old” )
ii. State of cleanliness when we arrived: dirty windows, dirty floors, dusty covers, dirty cabinets in the kitchen, badly washed dishes – we cleaned the house for 2 hours before unpacking. I would argue who needs to get paid for cleaning here ( $175 charge).
iii. Garden – dead plants, dirty, no garden furniture, not usable
iv. Doors to 2 bedrooms get stuck, thankfully we had a few man to rescue us every day; my mother was stranded for an hour in her room when we were out, she accidentally closed the door
v. Light fixtures are broken and missing
vi. Furniture: dinner table is filthy, needs restoration or at least a cover; not all of the furniture in the pictures was in place by the way
vii. Bathrooms – one toilet and one tub for 6 people – this is not a livable and comfortable arrangement, besides the bathroom has not been refurbished – it is not a pretty site – the ceiling is covered with spots, old fixtures, the shower keeps braking, toilet over floats – disaster!
viii. View? There is no view from this flat; you have to go to the roof to see it.
ix. Plants and flowers? There is a large, dead tree in the living room to enjoy, the rest of arrangements from the pictures are missing
x. There is nothing luxury or comfortable about this apartment aside from the Viking stove.
xi. By the way, I called Morris, Valery’s assistant many times from the property and using my own phone to ask him to fix problems, Morris did not pick up and did not call back
Date Added: Sep 8, 2009
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| 15. |
Bad Rental in Pismo Beach
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We chose this home because of the location (right on the beach) and it had plenty of room for our group. The one up side to this home was the patio, but it did not outweigh the negatives. First, it was dirty. There was dirt and caked on dust on all the blinds, windows, and doors. Second, there were bloodstains on a set of sheets! Third, there were mousetraps placed next to the fridge WITH a dead mouse in it. Last. although this seems miniscule compared to everything else, none of the DVD players worked. When I contacted Gail at the Rainbow Ventures, she basically said that all of these problems were because the house is located right on the beach and she personally would never choose to live there. Then she shifted the focus and claimed they were missing a CD player. After I let her know EXACTLY where each CD player was when I did a walk through, I heard no more from her. I had to call and follow up about receiving our deposit back and it came in the mail 2 days later. I found this listing on VRBO and have rented from this website before with much better results. I would recommend not renting from this property management company AT ALL.
Date Added: Sep 17, 2009
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