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Vacation Rental Complaints
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1. Manager - Long Realty Green Valley Rentals


Rental agency withheld depost for cleaning when infact the Villa was cleaner than first arrived 6 months ago. Rental agency will not return my calls. I paid $300 REFUNDAL deposit and $100 NON refundable cleaning deposit.

Letter sent from Bob Edwards to Logn Realty Green Valley Rentals:

May 9, 2008

Miss Fletcher

I received your letter today with the added item list. I was about to let this matter go and chock it up to a unprofessional rental service needing carpets cleaned as the property was put up for sale after I left. But now you have slandered me with this new list of LIES. I plan on suing you personally and your company for those slanderous remarks. I DON'T care how much it costs or how long it takes!

Item 1 and item 2 bloody towels and or feces in the towels. This would be difficult since I brought 5 of my own bath towels and only used kitchen dishcloths. I NEVER used the house towels. Any one that knows me that I would never do this. Yes, and only time there was blood during my lease period was in Sailerno Italy in Dec when I cut my self shaving.

Item 3 chipped mugs. These items came pre chipped and Pre stained I might add.

During my stay in at this premise, I had several friends over who are respected people in Green Valley, one who is a retired Actress and local politician. She will attest to the conditions of the dishes and the premise.

Are you sure someone did not enter this premise after I left? You were made aware that most any house key, including my own would unlock those old doors. You can only be making up these LIES to protect your company's reputation, something I am learning is not that great to begin with. If I had known what you were really like, I would NEVER have leased with you. Maybe I can find ways to help others from being accused of placing feces in towels and taken advantaged of! I feel sorry for the very old people that use your service, bet you really stick it to them and get away with it! Now I know why there are web sites like Watchdog. They probably booked through you.

I hope you kept the towels for possible blood and feces DNA tests. You are going to need them!

I have currently 2 private parties and 1 rental agency that will supply letters describing how I have left premises after long term rentals, two on the Big Island and one in Mexico.

I cannot believe Realty would make up these lies about blood and feces.

I will see you in court for a full refund of my deposit and the full refund the 6 months of rental payments! Oh yes, and all legal fees! Maybe Ill win, maybe I will loose but you can be guaranteed , I will be there!


Robert A. Edwards
Category:   United States > Arizona

Date Added: Apr 19, 2008
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2. Arizona Vacation Rental Homes


First of all, the properties are reffered to as cabins. They are essentiually homes in a residential area. They have School bus stops, gas station down the road, etc.. We asked to be away from paved roads and were assured the property was not on paved roads. They were paved. Upon entering the porperty we were overcome by the smell of feces. We found several little piles in the home, presumably from a previous tenant with a dog. Clearly they did not clean the place very well. At the time we made the reservation for this property we asked about the avaialbity of another property in a couple months. We did not reserve it. When we looked at our credit card statment we learned that they had charged our card for half the cost of the cabin we simply asked about. We are currently arguing this with them. The cabin that we actually rented was represented to us as a 4bed 2 bath, what we got was a 2 bedroom 1 bath, quite a difference. Reccommed avoiding this company if you want to have a nice quiet stress free vacation. If you want to go and stay in someones house, then consider them, but make sure about charges and ensure it is clean. I believe they have several properties within this subdividision in Flagstaff.
Category:   United States
United States > Arizona

Date Added: Sep 4, 2008
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