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Top > Europe > Spain 
| Vacation Rental Complaints |
| 1. |
Engel & Volkers Deposit practices
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I would like to warn potential renters about Engel & Volkers outrageous attempt at theft from a deposit on a villa rental in Ibiza. After a week where a group of six of us stayed in the villa for a week and left it in a near spotless condition and no damage whatsoever was caused, I received the following demand for payment from them.
Extra house cleaning: € 144,- (12 hours x € 12)
Extra pool cleaning: € 25,52 (€ 22,- + 16% IVA)
Lime cleaning inside and outside floor: € 185,60 (5 hours x € 18,- = € 90,- + € 40,- material + € 30,- transfer + € 25,60 IVA)
Kitchen drawer, transfer and installation: € 139,20 (€ 120,- + IVA)
Curtain drawstring, transfer and installation: € 104,40 (€ 90,- + IVA)
Clearly potential renters should bear in mind that Engel Volkers will attempt to extort money for unnecessary cleaning charges on top of that which should be included in the hefty rental price, and invent damage that will be billed.
Date Added: Aug 20, 2008
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