We rented this home from 3/4/08 to 3/13/08 in good faith.
I received a letter once home, saying they charged us for damages and losses that occurred during our stay which ABSOLUTELY DID NOT! Neither this woman (who resides in England) nor her property management team ((Trelis Vacation Homes- Trevor - 407-931-2291) can supply me with any photos of what they are insisting happened during our stay. We were 4 adults renting and my father (age 82) went into kidney failure upon our arrival to this home. We spent all of our time at the Osceola Medical Center, not at the house. What these people are doing is pretty low. My credit card has already been charged for $195 for a bathroom mug they say is missing (imagine!) $80 for a blind we supposedly destroyed and $30 for a pool netting panel. NONE OF THIS ACTUALLY HAPPENED! I wish to prevent others from being taken advantage of by these people in the future. My complaint is with both the owner and the property management company who handled things. I wonder how many people they have ripped off already.
3 couples arranged for an apartment rental through the above agency. We paid in fully for the apartment before departure. There were pictures and a thorough description of the property registered on the web site. We exchanged multiple emails with the proprietor. However, when we arrived the address DID NOT EXIST and the proprietor refused to answer any emails or calls to his cell phone. We were left with no place to stay and out 350 pounds! His listing has appeared on other sites as well.
