The Internet has become an important social media tool, empowering vacationers to speak their minds whenever, however and wherever they want through blogging, chat rooms, forums and other tools and platforms such as Vacation Rentals WatchDog (VRWD.org). These are some of the ways disgruntled vacationers can and do post their complaints, but only Vacation Rentals Watchdog offers a solution to repair your vacation rental reputation on the Internet. Vacation rental owners and companies that care about their customers' concerns and their online reputation can list their vacation rental home or business at www.VRWD.com and get their site rated and reviewed by the vacation rental community.

The adage that one disgruntled vacationer tells a handful of their friends, is outdated. Today one disgruntled vacationer can tell literally thousands of other vacationers about their challenge with your vacation rental home or business, in one single posting. It is very important to address your customer's concerns as soon as possible.

The best way to repair your vacation rental reputation is to resolve the issue with the vacationer and ask him/her to update or delete their complaint on VRWD.org.

Note: Many vacation rental homes and businesses get complaints, but how those complaints get handled separate good vacation rentals from bad vacation rentals.