| Vacation Rental Complaints [Tag : unclean] |
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Unclean Vacation Home San Salvador-Bahamas
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Don’t be fooled about all the great reviews. I had a very different experience with this rental house. During the last years in the Bahamas we’ve recognized, that for $ 2,500 a week for 4-5 people, we could be sure, that the rental homes were clean and well maintained. This house (Blue House, San Salvador, Bahamas) was just disgusting. The owner told us that she is very picky to whom she rent her house. The important information’s were held back.
When we arrived at the airport the housekeeper didn’t pick us up as promised by the owner.
The house was a shock. The pictures on the home page are probably years old.
Dirt (months old), dead insects, spider webs, lacking paint and many areas looked simply abandoned, the second refrigerator was so nasty and damaged, we were afraid to put food or drinks in it, stained and soiled pillows, unusable cooking pots, the roof having large gaps (easy entrance for a lot of bugs), a leaking AC in one of the rooms upstairs where 2 teen boys were sleeping (only room upstairs with AC, the leakage couldn’t be fixed within our 2 weeks vacation), ants in the bed of my younger son and the upper area looking like a construction site. Not enough we had to clean the house every day twice. Once in the morning and once in the evening due to the damaged roof. We had to deal with hundreds of mosquitoes on the floor, couch, living room tables and furniture, stairs and the open upper area. Not removing the mosquitoes (broom and swap the floor) means that we would sit and step on them, giving a lot of bloody spots. We left a message with the owner. He called back 3 days later and wouldn’t believe it (even if he was there 2 weeks before). We agreed to send a DVD with the picture we made and asked for a refund. We’ve got an unfriendly email back. No explanation or excuses about the problems with the house and the daily cleaning we had to do.
The Blue House ruined our vacation.
San Salvador is a very small island, the opportunity to move to a other house for 5 people was not possible. We couldn’t afford to cancel a $ 10,000 trip.
DO NOT BOOK THIS HOUSE FOR THIS PRICE.
Because of:
- disgusting cooking pods
- stained/spilled pillows
- cockroach/spider webs in the kitchen
- leaking and very loud AC
- no updated pictures available
- loose toilet seat in one of the bath rooms (not even this could be fixed)
- partially construction side upstairs
- overall non-cleanliness’
- no outlets in the lower, small bath room (very complicated to use a hair dryer), you need an extension cord.
- mosquitoes inside (every day removal) due to large roof gaps
- The housekeeper stays in the house. Nothing personal, but her balcony in the upper level overlooking the deck I can’t call this privacy.
There are other nice homes available on the Bahamas owned by people that tell what you need to know about their home.
Date Added: Aug 30, 2009
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