Browse by Tag: security deposit

Vacation Rental Complaints [Tag : security deposit]

Unlawful retention of security deposit

Owner, in email exchanges I have retained, repeatedly stated that the cost of the rental was $400 with a $200 pet deposit/fee. He used deposit and fee interchangeably. He always distinguished between the rental cost and the pet deposit. He used the word fee in the rental contract. After the rental period, he refused to return the $200 (I left the apartment in pristine condition), and for the first time stated that the $200 was a non refundable rental fee for the dog.

Category:

United States > New Jersey

Date Added: Oct 21, 2008

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Broker never returned security deposit

Brian Harp, rented my family a house in Wiscasset Maine. He has several listings. We rented the third week in August 2008 and having been trying to get back our $300 security deposit ever since.

First of all, the property ran out of oil on Thursday of our stay (sunday to sunday). This meant we did not have hot showers for the remainder of the stay. Thinking he would be concerned, we tried repeatedly to contact him. His emergency phone number was never answered.

Finally he has not returned our deposit. We left the house just as we found it, if not even cleaner, and spent much of our stay without showers. We actually thought he would want to give us an extra refund on our rental since we were so uncomfortable during the stay, but we never expected that he would simply not respond to our calls or refund our deposit.

Category:

United States > Maine

Date Added: May 7, 2009

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Poor accomodations, lost deposit

We rented this charming house in Cape Cod. The biggest draw back was the bdrm accomodations. This house should only be listed as a four bedroom. The 5th bdrm is listed as a den. It is actually a room in the finished basement. It was not nicley furnished as the bedrooms upstairs and it had that damp basement smell. Our group did not use that room at all. My older sister slept down there on the unopened sofa bed. She noticed that the arm to the futon in that room was hanging loose but did think anything of it because it was typical basement furniture. One of the windows did not close securely and the screen did not fit in properly. Lots of mosquitos! The furniture looked to be 20-30 years old. The rest of the house was typical charming cape cod furniture, very nice. When we were leaving the cleaning lady told us the arm on the futon s broken. We told her that was the condition when we arrived. The owner kept our $300. You can imagine how upsetting it is to pay for damages caused by others. The coffee pot was broken when we arrived and my husband fixed it. One of the toliet seats had a hinge come loose and we replaced it. . That is the kind of people we are. We explained all of this to the owners. Because of what we observed , we (our group all over the age of 40 ) believe that the cleaning lady did not notice that the arm was broken previous to our arrival. She had a tight time schedule and needed to clean other houses. I would hate to think the owners would be so unscrupulous as to try to make up for low rentals.

Category:

United States
United States > Massachusetts

Date Added: Sep 24, 2009

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Nice House, but Beware of Owner

A few weeks after our stay, I received a check for $70 and a copy of an invoice from the maintenance department for $230 for screen repair. The screens were not damaged by me or my group. One of our group mentioned to me that as he walked around the outside of the house during our stay, he noticed that the screens looked loose, but he didn't feel it needed attention, so we did not report it. After receiving the check, I asked the member of my group to call and explain the situation to Dennis Kerames (home owner). After a few weeks, I still did not receive the money, so I called Dennis and left a message, but I did not hear back him. Then, I sent an email to Karen Kerames (home owner) describing the events that had already occurred. She responded back with a slightly different story, than Dennis' story, about how they found out that the screens were in need of repair. Dennis said the outside maintenance crew noticed the screens were loose, but Karen said that the renters who came in after us notified her that the screens were loose. At this point, I am thinking something doesn't sound right. I have houses before and never had any security deposit money withheld. I am a very good renter with a history of great rental experience. I rented a house last year in Orlando from Curtis Waterman, through VRBO. Curtis was surprised that I left his house in such GREAT condition. I left the Kerames' house in the exact same GREAT condition as I received it. They are asking me to pay for a repair that I had nothing to do with. I am still trying to my remaining $230 mailed to me. It's a nice house, but asking a renter to pay the owner's upkeep is not fair.

Category:

United States > Florida

Date Added: Oct 26, 2010

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Security deposit

Stayed at property # 43380 at Bob Cat Trail North Port Fl. Property was marginal at best. At check in the manager showed us many issues with house. One was torn sofa. After we left we were told that this was going to be charged to our deposit. We followed up for months trying to get response without replay to emails and phone calls. Upon further checking we found many other reviews that stated this women was a fraud with many alias names. Would like to take legal action, but with no address not sure where to start.

Category:

United States
United States > Florida

Date Added: Sep 1, 2011

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