We rented this home from 3/4/08 to 3/13/08 in good faith.
I received a letter once home, saying they charged us for damages and losses that occurred during our stay which ABSOLUTELY DID NOT! Neither this woman (who resides in England) nor her property management team ((Trelis Vacation Homes- Trevor - 407-931-2291) can supply me with any photos of what they are insisting happened during our stay. We were 4 adults renting and my father (age 82) went into kidney failure upon our arrival to this home. We spent all of our time at the Osceola Medical Center, not at the house. What these people are doing is pretty low. My credit card has already been charged for $195 for a bathroom mug they say is missing (imagine!) $80 for a blind we supposedly destroyed and $30 for a pool netting panel. NONE OF THIS ACTUALLY HAPPENED! I wish to prevent others from being taken advantage of by these people in the future. My complaint is with both the owner and the property management company who handled things. I wonder how many people they have ripped off already.
In January 2009 we booked and paid for a condo rental in Tampa, FL for mid March 2009 that was listed on VacationRentals411.com by Brian Harp as property manager. Brian confirmed the rental via email on 2/1/09. On 3/11 Brian emailed me our contact info for our 3/13 arrival. Forty-five minutes later Brian sent another email saying there was a terrible mistake, and that the condo is currently booked thru the end of the month and that we were out of luck. He apologized and said he would send us a full refund. He is no longer answering his phone, nor is he responding to emails, and we have not received our refund. I have found that he has done this to others. As of 4/1, all of his listings (78 of them) have been pulled from VacationRentals411's site. DO NOT RENT THRU THIS INDIVIDUAL!!
Here is an email I sent to VacationHomes.com today. I found multiple fake listings while looking for less than 10 minutes today. I called VacationHomes.com, but we directed to a voicemail each time. This site is absolutely bogus. Do not rent a home on there.
I am with Five Star Beach Properties in Destin, Florida. We received a concern from a guest who saw a 'cloned property' on your website at a 1/5 of the price. Someone has stolen our property information and photos and created a listing here:
http://www.vacationhomes.com/Luxurious+Beach+Front+Living-30534
http://www.vacationhomes.com/Destin+Exculsive+Villa-30529
This is also fake- http://www.vacationhomes.com/Luxurious+Beach+Front+Home-30526
This is also fake- http://www.vacationhomes.com/Brand+New+Gulf+Front+home-30538
You will see Casa Blanca on our website here: http://www.fivestargulfrentals.com/property.aspx?PropertyID=16
We tried calling both numbers listed and did not get a person. Please remove this listing. I do not know if there are any other of our properties that have been copied, but you probably should remove. I am forwarding all of this information to www.vrwd.org. If you guys can't control your website I am going to let everyone know not to use it. I am also sending this to the BBB.
I paid $5400 to Jeff Glovsky of OFFMar, LLC for a Miami Beach vacation rental for the month of February; $2700 for the rent, $2700 for the Security Deposit. He has many listings on Craigslist. I have it in writing from him that we "..left the unit in better condition than we found it." Jeff Glovsky has acknowledged that he owes us our full deposit back. Our contract states it was to be returned 15 days after vacating the unit - i.e., March 15, 2010. Yet today it is May 30, 2010 and Jeff Glovsky has offered us nothing but 5 bounced checks. When I demanded a cashier's check he promised to send one a number of times and I have e-mails stating that these checks were in the mail. Yet nothing was ever sent, nothing ever showed up. I am still waiting for my money.
We are the home owner's writing this complaint about IVH. The CEO Sean contacted our manager Mr. Y. Hassin and said this is an emergency rental for a wealthy family from Mexico.
We made preparations and even allowed the family to place 30 pieces of luggage in our home.
But after pressuring IVH to pay the money before we allow the guest to fully check in - IVH cancelled at the last moment.
We aren't sure if IVH was scamming us and or their guest family but they never did pay and follow through with their commitments.
