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Vacation Rental Complaints [Tag : resort]
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1. Another Keith A. Briggs-owned Evergreen, CO house


Keith A. Briggs is the owner of this vacation rental - I see he has other complaints on this website on other homes he owns in Omaha,NE and Evergreen, CO. He also took OUR deposit for various untrue accusations - we broke 3 drinking glasses (worth about 50 cents each) and, while we were there, a bowl fell off the wall because the hanger was the wrong size for it and the hanger nail was loose in the wall - we actually did not break it - this bowl might be worth $20 or so (I know my so-called "antiques" values). He accused us of staining the carpet (stains were already there), marking a couch cushion (don't know anything about that - it was probably there too), leaving the hot tub a "cesspool", which was not true (+ his wife had told us that the filter did not work in it), checking in early (no one came into the house until his 4pm time), leaving "spoiled" food in the pantry - not true - actually, the refrigerator was so jammed with jars of peanut butter, jelley, etc. etc. that we virtually had no room for our food, and did not want to use someone else's previously-opened food, so we just took out anything that did not need to be refrigerated and put it in the pantry. We did throw away any of these that had an expired date of several years! (Mr. Briggs seems to think that we are to do all his housework, cleaning, etc. for him.) We also left the house much cleaner than when we found it - tried even to clean the smelly toaster oven, the totally greased-up cooktop filter (to no avail), and the full-of-grease bar-b-que - what a mess.
Mr. Briggs uses all the excuses, and others that are even more ridiculous, to keep deposits. Avoid his listings at all costs, as he is a scam artist, knowing that most people who rent these homes are from out-of-state that will not come back to Colorado just to go to court to get their deposit back.
Something DOES need to be done about his kind!
Category:   United States > Colorado

Date Added: Aug 12, 2010
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2. Terrible Service


This was the worst resort I have ever stayed in. I have traveled around the US and Europe. I have never had such bad service in a resort that charges more than any place I have stayed. No maid service. Leave a $5.00 fee for your room key. Arm Bands plus ring for entering the pool. Preorder food for your meals during the day. Owner and staff argue with you when you complain obout the no maid service. When reserving room I reserved a room with a kitchenette, I had the kitchenette but nothing worked! toilet barely worked. Did I say no maid service!
Category:   United States > Montana

Date Added: Sep 1, 2011
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