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Vacation Rental Complaints [Tag : kuau-plaza]
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1. Old and tired


"The good: walking distance to beach and Mama’s fish house and the big parrot called Coco that flew in each night at 6pm.
The bad and ugly: In a few word – Old, tired & dirty. The light switches were dark dingy, the fan was filthy so that it was unusable, the walls were dirty with dings, had to use toaster on living room floor due to no spare outlets, no response from owners on initial contact via 2 phone calls (when we first arrived) and one email, took three days to hear back. The bedding was old, thin sheets, dusty windows that don’t open, headboard bangs against wall, not connected. The lamps were not functioning without bulbs, had to buy TP, everything was worn and tired looking. Drapes had holes and worn spots. The door on the smoke detector was open with no battery. The screen door did not function, pictures on web site must have been taken when unit was new. The kitchen fan over stove is loud and scary. Found big dead spider legs in towel, the toilet ‘sings’. Found mice feces and the DVD remote had dead batteries in it. The owners did come out two days before we left (we stayed 8 days as we had to pay in advance) to fix the lamps and provide mouse traps."
Category:   United States > Hawaii

Date Added: Apr 12, 2010
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