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In June, 2009, my family and I rented the Turtles Inn on Kiawah Island. We located it on VRBO and it sounded perfect, as it had 6 bdm/6.5baths, just right for our family gathering. Unfortunately, what we found wasn't what was advertised.
Upon our arrival, we found garbage blown all over the front yard and the cans overfilled. on the inside, we noted dead/live roaches and other insects lying,running around. The house had an unpleasant musky odor to it, too. Each of the showers had black mold in them, the floors had not been cleaned and the grill was filthy (and had no propane). In addition, each shower leaked (and had a rolled up towel on the outside to prevent the water from leaking onto the floor, although it didn't work) and one shower door was hanging off by the hinges. All of the soap dispensers were empty and the air conditioner filters were black and overflowing with dirt. The owner advertised a computer and internet access and neither worked. The porches, steps and rocking chairs were in terrible need of painting and a number of pieces of the deck furniture were broken. We also found the mattresses/pillows terribly inferior and uncomfortable. And, one side of the house was missing the fireplace that was advertised.
Upon contacting the owner, he sent over the cleaning service to do its job and sent a handyperson in to repair the shower door and to install some propane, etc, all while we were trying to enjoy our vacation. Of course, he blamed all of the issues on the cleaning service.
At the conclusion of our stay, I asked the owner for a reduction in the weekly rent, but all he agreed to was refunding the cleaning costs of about $300. You may wonder why I waited so long to post this concern. I tried to post it on VRBO but on that sites, owners have the ability to block negative reviews, and the owner did just last. i just came upon this site where I could make my concerns known.
There is nothing luxurious about this property. If you are looking for a place where kids can do whatever they want (cause the place needed to repainted) and you really don't care about the quality of the property, then this is the place for you. The very best thing about the property was its location directly next to the community pool, which was wonderful for the children in our group. It was a hike to the beach, however.
Date Added: Apr 1, 2010
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