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Vacation Rental Complaints [Tag : Siesta Resorts]
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1. A Very Bad Nightmare Courtesy of Craig Siegel


My wife and I have been putting up with the worst vacation rental we have ever experienced. The master bedroom enjoys(?) the following amenities:

a king size mattress;
a queen size mattress base;
a mattress supported by air for 12” of its width;
a bedroom that has sealed windows;
a heating/air conditioning system that is too noisy to turn on at night;
cheap foam pillows;
a non-breathable duvet;

In short Craig Siegel, a local Sarasota chiropractor and owner of this sleepless nightmare is trying to rent out this hovel as an “upscale” vacation rental. You can find him under one of several names, including Siesta Vacations, Siesta Resorts and Craig Siegel or Seggel or any of several other variations. Stay away from him. The “upscale” descriptions in his vacationrentals.com and vrbo.com listings are “upscale” only in his head. In my opinion, Siegel is as crooked as a rip saw blade.
Category:   United States > Florida

Date Added: Jan 31, 2011
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2. CRAIG SIEGEL - Misrepresentation and Fraud


My wife and I arrived on December 28, 2010 for a three month stay. We immediately determined that the supposedly solar heated pool was stone cold. The owner said it was all due to the very cold weather. We paid him for the rental. On the first warm and sunny day, the pool was still stone cold. I then discovered that the solar panel system was in "bypass". I turned the system to "active" and immediately discovered multiple geysers on the roof. I have since spoken with a neighbor who attested to the fact that the pool heating system was defective long before our arrival. This "upscale" vacation rental is equipped with (1) ripped screens on most windows and on the pool cage, (2) hinges falling out of doors, (3) soiled and badly torn upholstered furniture and (4) a kitchen equipped with dishes and utensils more suitable for a Boy Scout outing. Some of the tears in the pool cage are large enough for our Labradoodle to walk through. None of the doors or windows can be opened because of these defective screens.

Despite the owner's statement in his listing that the rent includes cleaning and pool maintenance, the owner has just informed me that I am responsible for the cleaning and pool maintenance DURING our stay. The owner claims that the beach is just a walk away - make that 2.1 miles away in each direction.

On the positive side, the owner did not insist on a security deposit. Now we understand why. It would be extremely difficult to add to the damage in this house and have it be noticeable. The absence of a pet cleaning surcharge should have been a dead giveaway as to the underlying condition of this property.

BE WARNED: My wife and I have discovered other vacation rentals in the Sarasota, Florida area being offered by this owner. Unfortunately, we have also just discovered highly negative reviews of his properties by previous vacation renters. Please go to vrwd.org. The owner has now changed the spelling of his surname in order to create confusion. Before sending the owner of a vacation rental any money, it has become obvious that checking references extensively is a necessary step.

P.S. I forgot to also mention further significant safety issues with this vacation rental. They are all basic construction code violations. However, because this is a detached single family home, no government agencies in Florida (County of Sarasota and the State of Florida) are interested in helping to resolve the following safety issues. In many other places, the county, city or state would intervene and possibly prevent occupancy until the safety issues were corrected.

The safety issues:
1) No smoke detectors;
2) No Fire Extinguishers;
3) Improper electrical outlets near sinks (not GFI);
4) No telephone in the house for emergencies;
5) Plumbing fixtures reversed.
Category:   United States > Florida

Date Added: Jan 6, 2011
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3. Air Mattress


We moved into this disaster almost three weeks ago. It wasn't until about three days ago that my wife's complaint about the shifting bed registered with me. It didn't take very long to understand what she was talking about. We discovered that Craig Siegel had placed a king size mattress over a queen size base, the net effect being that the mattress overhangs the base by a full twelve inches (six inches on each side if one can manage to balance the mattress properly on the base). When I brought this matter to the attention of Siegel, he stated that this was OK and a "minimalist" configuration.

I then contacted the manufacturer of the mattress, Sleep Therapy. Sleep Therapy asked me for photos and the details on the mattress label. Sleep Therapy declared in no uncertain terms that the placement of their king mattress on a queen base voided the mattress warranty. I obliged Sleep Therapy's request and sent their rep a half dozen photos of the mattress.

If you visit the direct website for this vacation rental, Craig Siegel (also a local Sarasota chiropractor), his direct quotation is that the master bedroom is equipped with "a premium Tempurpedic pillow-top king bed". In my opinion, Betty White, my favorite Superbowl football player, has a great description for this Craig Siegel. She describes such a person as a "douchebag".

I wish that I could upload a photo of this mattress. This is the epitome of a mattress that's truly "air" supported.
Category:   United States > Florida

Date Added: Jan 16, 2011
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4. CRAIG SIEGEL - LYING IN TECHNICOLOR


So, what could be bad about Vacation Rentals listing #14782 on Siesta Key, Florida?

Let’s start with the first word in the title of the listing, the word “exclusive”. One would think that this word connotes quality. Not in this case. Every neighbor on this street in Siesta Key, Florida (Sandy Cove Avenue), and we have now met several of them, has reason to be completely disgusted with Craig Siegel as a good neighbor. Siegel has done things with his property that have not been permitted, things such as building a gated wall around his property without proper preparation for drainage. One nearby long time neighbor of 40 years, when approached by Siegel, told Siegel to get off his property.

The Siegel listing declares the vacation rental rates for 5174 Sandy Cove Avenue as well as stating that “an 11% bed tax will also be included per state and county sales tax”. When I contacted Sarasota County about Siegel’s misrepresentation of this property, I discovered that Siegel had conveniently neglected to pay the Tourist Development Tax to the County. Sarasota County also referred the missing tax matter to the State of Florida Department of Revenue.

My wife and I arrived here on December 28th. The pool has not been cleaned in a month and a half. This has not been a major issue this winter because Siesta Key’s weather has been cool (make that “cold”) and the pool is not heated. The pool’s solar panels are totally useless. We allowed our dog into the pool on one warm day earlier this month.

Siegel's closing remark about this vacation rental says "you will not find a home like this for rent on Siesta Key!". THAT closing statement is the ONLY reliable statement in the listing.

Craig Siegel advertises this vacation rental under various pseudonyms. Beware of any vacation property that is advertised under the name of “Siesta Vacations” or “Siesta Resorts”. The vacation rental descriptions cannot be trusted.
Category:   United States > Florida

Date Added: Feb 9, 2011
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