| Web Links [Tag : Security deposit withheld] |
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Marco Island Rental, beware of owner keeping security deposit
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After our family of four returned from an enjoyable vacation at this rental house, the owner sent us an extremely rude and insulting email quoting her cleaning person that the house was left an absolutely, filthy, disgusting mess. The owner did not have the courtesy to ask for our point of view. She simply told us that the house needed an additional deep cleaning, whatever that means, and that she would retain $145 of our $500 cash security deposit. The next day she sent another email stating that there were blood stains on the sheets and that she needed to retain an additional $120 to buy a new set of sheets.
It is true that we did not leave the house in pristine condition, nor did we think that we were expected to. There were some scraps of paper and dirty towels on the floor and some food in the refrigerator, but nothing was damaged or broken. We took care of the house as if it were our own, taking out the trash as directed and running multiple load of dishes and laundry. I think that the cleaning person was expecting a big tip (we did leave a friendly note) and therefore grossly exaggerated the condition of the house.
While we were there, the doorbell malfunctioned and had to be repaired; likewise with the disposal and a bicycle. The internet never did work. I think that the owner was trying to re-coup some of these expenses, or, perhaps, holding on to as much of the security deposit as she can is a routine procedure. In any case, we strongly advise anyone not to rent from this unscrupulous person.
Date Added: Jan 14, 2008
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