Laura Archer refuses to give us back our "fully refundable" cleaning deposit stating that she has evidence that we had a dog in the house. We didn't have a dog. I cleaned the house so well before leaving and I do regret it now. She didn't return our emails or telephone messages while we were there and I was rather concerned about her mental stability. The house was not as she had shown on her website and I had my doubts about her honesty so I told myself be careful here leave it exactly as you found it. But then, I get home and she writes that she has evidence that we had a dog (of all things, we flew in from Canada and Afghanistan) no dog in tow. She is also threatening additional charges due to this non-existant dog!!!
On the second time we rented this property, owner was out of town and not able to answer our maintenance problems. The property was booked week after week in the summer. The people immediately after us complained about everything, including things such as a dying ice maker, that the landlord then blamed us for. Ice makers are wear and tear.
Next time I'll complain beforehand about all the problems.
There was no one to call for maintenance.
Landlord out of town and never verified any damage.
