| Vacation Rental Complaints [Tag : REO HOPE] |
| 3. |
Taken payment then no communication and continued to take bookings elsewhere on paid for dates
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Paid in full for property on feb 3rd this year for period 12/23/2011 -01/2/2012 contacted vendor in summer as calender had not been updated they replied straight away and changed dates on flipkey , for the past week have phoned ,texted , and emailed vendor with no response re picking keys up etc ,cell numbers (702-4138007&702-2151604),and then discovered property was being advertised as available on numerous websites including ownerdirect.com (property 201344) who phoned us back after we enquired offering us the dates we've already payed for , we rang explained and they phoned gayle who stated dates were available as our card had been declined , we emailed back invoices etc and they're now passing onto specialist department , we now have no idea wether property is ours and can't rebook elsewhere as we need money back first , we have flights booked and no accommodation and believe fraud is being carried out and will not let this lie .
Date Added: Dec 13, 2011
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