| Vacation Rental Complaints [Tag : MIAMI BEACH] |
| 1. |
Don't Stay Here!!!
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BE WARNED!!! This establishment (if you can call it that) is the worst place we have ever stayed. They guy who owns these buildings, Adam Dash, is a crook. We rented out the Floridian, The Sunset, the Hammock, the Beach House, the Dolphin and the Oceanbreeze.
To begin with we booked these units, among others in his compound and his manager on duty totally double booked us and when I addressed this issue with Adam, he acted like it was our fault and there was nothing he could do for us. He definitely has an attitude and should not be in the hospitality business. He did remove the people who were in there to make space for us, but definitely made sure to let me know he had to go through a lot of work to do this (even though it was his screw up to begin with). He tried to make it up to us with gift baskets in the room, which was nice, but the rooms were filthy, there was dog hair and pubes on the floor. He grossly over sold the rooms b.c. the price we paid was higher than what is listed on this site and he crammed us into our rooms like sardines.
When we got there the rooms did not have enough pillows, sheets, or towels. In the rooms like the Floridian and Beach House he told us we would be comfortable on roll-away beds - these were not rollaway beds...they were cots that were from 1920 and the legs were broken, so we had people sleeping on the floor which was disgusting (mind you we were in Miami for a business meeting). When we addressed this through email b.c. HE NEVER ANSWERS HIS PHONE, he was agitated with us. He basically said he thought he was being nice by giving us gift baskets, but he did that b.c. he screwed up in the first place and we obviously wanted a clean place to stay with beds that weren't on the floor.
The pullout bed in the Floridian is broken ( he claims you can sleep 6 in there, but there is no way b.c. there is only one bed. Also, there was a mouse that crapped all over the counter in the Floridian and ran across the table one night while we were having drinks.
There is no one on site (except a guy who doesn't speak english) to help with anything, so if you need something no one will help you, plus Adam will not answer his phone and his voicemail is always full. On top of everything he didn't refund us our full security deposit that he had been holding on to for 2 months..... he claimed that he had to replace locks b.c. some people took their keys with them on accident and when asked if they should send them back, he said "don't worry about it, I won't charge you" and then he charged us $50 per lock. He should of refunded us some $ b.c. there were people sleeping on the floor and we had some people who couldn't make it on the trip at the last minute, and thank goodness for that b.c. there was no where for them to sleep, but we still paid for these people - he should've refunded some of our $ b.c. these places were such crap holes.
Here are tips for booking if you dare stay there:
The Floridian only sleeps two (not 6)
The Dolphin only sleeps two (not 4)
The Ocean breeze is a studio that has a bed and futon, but comfortably should only sleep two
The Hammock only sleeps 4 (if the pullout bed is not broken)
The Beach House only sleeps 4 (not 6-8)
Adam Dash is the most dishonest, unprofessional liar and I would never do business with him again. IF you want your money back, DONT give him a security deposit. When we called him about the sec. deposit he won't talk to us and hangs up on us - WHO DOES THAT?!?!?!
Date Added: Mar 3, 2011
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