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Vacation Rental Complaints [Tag : Isle La Motte]
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1. Security Deposit Fraud


Beware! Beware! Beware! This owner has a habit of committing security deposit fraud. We rented this place for one week. They kept our security deposit and sent us a list of falsified damages. Everything they claimed we damaged was untrue. After filing a complaint with the Attorney General we found others that have been cheated out of their deposits also. Oddly enough their damage charges were very similar to ours. The house was not clean when we arrived and the water supply was intolerable. They misrepresent the property online and they are swindlers! Stay away.
If you would like more information contact the Attorney Generals office in Vermont.
Category:   United States
United States > Vermont

Date Added: Jan 7, 2010
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2. Security Deposit Fraud


I rented this vaction home for my daughters wedding in SEPT 09. I paid cash in advance and then a security DP of 600 that was never returned to me. Owners son, Warren claimed we caused outrageous damages that we did not do. The house was in perfect condition when we left and he had no intention of ever returning our deposit. I took him to small claims court and was UNSUCESSFUL in having my DP returned because I sited an incorrect statute when i filed. This person has done this too many others I have learned . Attorney Generals office has several compliants on file. BEWARE of hidden fees from cleaning to de-allergins to table top refinishings. The owners agent/son lives 20 feet from the rental and there is NO PRIVACY WHAT SO EVER. BEWARE. His business goes by Phoenix Rising Global Arts. HE is NOT The owner which has made going after him complicated. DO your homework people.
Category:   United States
United States > Vermont

Date Added: Mar 12, 2010
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3. DO NOT RENT THIS FILTHY, MISREPRESENTED PROPERTY


WE RENTED THIS PROPERTY FOR A WEEK IN JULY, 2010. WE ARRIVED TO FIND THE HOME IN FILTHY CONDITION. AFTER PAYING A CLEANING FEE OF OVER $300 TO ENSURE CLEANLINESS UPON ARRIVAL, WE FOUND A HOME THAT WAS IN POOR CONDITION.IT WAS OBVIOUS WITHIN MOMENTS OF ENTERING THE HOME THAT IT HAD NOT BEEN CLEANED AT ALL IN A VERY LONG TIME! THE KITCHEN WAS DIRTY AND CONTAINED A LONG BROKEN DISHWASHER (UNDISCLOSED PRIOR TO OUR ARRIVAL). THE CEILINGS IN THE HOME WERE UNFINISHED, WITH EXPOSED SHEET ROCK TAPE. THE FLOORS LEFT THE BOTTOM OF MY CHILDREN'S BARE FEET BLACK!! THE BATHROOMS WERE ABHORRENT (ONE HAD A LEAKING TOILET WITH A FILTHY TOWEL ABSORBING THE STALE, FOUL WATER OFF THE FLOOR). THE MASTER BATH SHOWER DOOR WAS SO COATED IN GRIME THAT THE GLASS WAS NO LONGER TRANSPARENT. THE MASTER BEDROOM REEKED OF STALE CIGARETTE SMOKE. OUR CLOTHES ACTUALLY SMELLED OF STALE CIGARETTES AFTER LEAVING OUR LUGGAGE IN THAT ROOM FOR JUST A FEW HOURS. ALL OF THE WINDOW SCREENS WERE RIDDLED WITH HOLES, BOTH LARGE AND SMALL. THIS ALLOWED MULTITUDES OF INSECTS TO ENTER THE HOME. THE WALLS WERE CRAWLING WITH HUNDREDS OF INSECTS AT DUSK AND THE WINDOWS HAD TO BE CLOSED IN 90+ DEGREE HEAT TO AVOID INSECTS OVERTAKING THE INTERIOR. THE AIR CONDITIONING ADVERTISED ON THE WEBSITE AND WHICH WE PAID AN EXTRA FEE TO UTILIZE CONSISTED OF 3 TINY, FILTHY, OLD WINDOW UNITS THAT BARELY FUNCTIONED AND WERE COMPLETELY INADEQUATE TO PROVIDE ANY COOLING OR DEHUMIDIFICATION IN THE HOUSE. THE FINAL INSULT INVOLVED THE WATER SUPPLY IN THE HOUSE. THE TAP WATER REEKED OF SULFUR (ROTTEN EGGS) AND WAS COMPLETELY IMPOTABLE. MY HUSBAND GAGGED WHEN HE TRIED TO USE THE WATER MERELY TO BRUSH HIS TEETH. THERE WAS NO MENTION OF THIS UNTIL WE HAD ALREADY ARRIVED AT THE HOME. A TINY PIECE OF PAPER SAT UPON A NON FUNCTIONING TELEVISION WHICH EXPLAINED THAT THE WATER CONTAINED SULFUR BUT WAS FILTERED FOR SAFETY. THE ODOR OF WHAT CAME FROM THE TAPS IN THAT HOME DID NOT SUGGEST ANY FORM OF FILTRATION. IT ACTUALLY LEFT AN ODOR ON THE SKIN. AFTER 12 HOURS OF SHEER HELL DURING WHICH WE RECEIVED LITTLE TO NO COOPERATION FROM THE OWNER (WHO ACTUALLY LIVED 30 FEET AWAY, ON THE PROPERTY, IN A GARAGE...ALSO NEVER DISCLOSED), WE ABANDONED THE PROPERTY. THIS RENTAL IS A SCAM!! DO NOT BELIEVE ANYTHING ON THE WEBSITE OR ANYTHING THE OWNER TELLS YOU. BE SURE TO LOOK AT THE OTHER REVIEWS AND COMPLAINTS ABOUT THIS PROPERTY AND IT'S PROPRIETOR. THERE HAVE BEEN SEVERAL PRIOR COMPLAINTS AGAINST THIS OWNER FILED WITH THE VERMONT ATTORNEY GENERAL'S OFFICE. UNFORTUNATELY, WE DID NOT INVESTIGATE THE OWNER UNTIL AFTER HE HAD SWINDLED US. WE DO NOT WANT HIM TO SCAM ANOTHER FAMILY!!!
Category:   United States > Vermont

Date Added: Aug 24, 2010
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4. Fraudulent description of property


This house does not show in the adverts that 2/3rds of its view of the lake is blocked by the landlords house which sits in front of it closer to the lake. Creative photo taking also misses that most of the lakefront is also ruled over by the landlords house, and only about 30 feet of it is private and ours for the renting. The old rickity wooden dock they provide us looks like its going to collapse at any moment. There is no beach left after counting in the boats parked there. It also does not describe the house as being directly off of West Shore Rd, as in being ONLY 10 feet from the road.
Oh, and the landlords, well they are always around and in your face. If you want to have a nice quiet and private vacation, forget that happening, besides the cars driving right next to the house, these people will want to know your life story, and it's a small island so everyone will know your business!
The house itself has siding falling off of it, and the septic truck had to come while we were here, and there is a smell of sewage, so it appears their having sewage and leach field problems too. The lake area for this house is so small and has zero privacy from the neighboring homes, not a single tree for shade anywhere!
They have a few horses out back, which appear to have alot of smelly poop to go with them! That part of the yard is useless unless you want to wear a gas mask.
The house itself looks old and antiquated, and the furniture all looks like repainted hand-me-downs a half century old.
Category:   United States > Vermont

Date Added: Dec 29, 2010
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5. Different from advertisement


This house has a dangerous tall and long stairway to the lake, its the only way down there, someone in our party tripped near the top step and luckily did not fall all the way to the bottom.
The property is advertised as secluded in 200 acres but it share that land with several other homes and cottages of their extended family members.
The house has low ceilings and anyone who is tall will need to duck around doorways and other objects. It's an old house in need of some newer things, maybe that is what their after, the look of the 1950's interior decorating.
Category:   United States
United States > Vermont
United States > New York

Date Added: Aug 10, 2011
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