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This is a warning to anyone thinking of staying or has current reservations for Sam’s Guesthouse at 5 Alberto St POS,Trinidad. I stayed there with friends from February 20th-25th for Carnival week of 2009. We were robbed on Feb24th around 3AM in our room. We were woken up by someone shining flash lights in our eyes, swinging a machete and threatening to chop and butcher everyone if we screamed or looked at him. The thief gained access to our room by use of a KEY. YES! A KEY!!!!!! He stole everything from cameras, cell phones, a laptop, over $1000 USD and TT dollars. What was stolen does not amount to the traumatic experience we all suffered. Thinking your going to be murdered, rapped, kidnapped… the scenarios are endless. It was later discovered that the master keys were missing for sometime that day and no one thought i t was wise to change the locks or inform the guests that their safety might be in jeopardy. No one told me sorry, we were not compensated in anyway for what happened. They didn’t offer a refund, to change our rooms, to pay for our last night in another hotel where we would feel safe… absolutely nothing. They did absolutely nothing. They expected us to sleep there that same night and they didn’t even change the locks!!! Can you believe that thieves just entered your home with a key and robbed your guests you would go to bed the same night and not change the locks. I don’t care if its Carnival Tuesday or Christmas day.. You do what to have to do to find a locksmith and get those lock changed. You are suppose to go above and beyond to make your guests feel comfortable and safe and they certainly did not.
This place has absolutely no security in place to protect its guests. There is no way to deadbolt the door from the inside. There is no security guard on the grounds. All doors are left open throughout the day and night. Any and everybody is free to roam in and out regardless of if you are a guest or not. Upon arrival we were not told of an alarm that was our room(who knows if it really works), we had no idea which room the owner of the guesthouse stayed in incase of an emergency. We were not told where and even if there was an emergency phone on the premises. My gut told me when I first walk into that room it was not a safe place and I should have listened. I hope anyone contemplating staying here listens to me. PLEASE DO NOT STAY HERE!!! Spend the extra money to stay in a secure hotel and more than likely the hotel will be cheaper because we paid $1500 and honestly was wasn’t worth half of that. Please protect yourself and your family and friends.
I REPEAT DO NOT STAY IN SAM’S GUESTHOUSE ON 5 ALBERTO STREET, POS IN TRINDAD.
Date Added: Mar 1, 2009
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