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Vacation Rental Complaints [Tag : Gold Beach]
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1. Security deposit not fully refunded


This past May a group of family and friends went to stay at the Sandpiper House near Gold Beach, Oregon. The house was nice, though not as clean as we would have liked. The hot tub was fine, and the beach was a short walk away. The website said the deposit would be refunded if the house was left as found, with a load of laundry started and a few other things.
My friends cleaned the house and left the laundry for me, since I was leaving later. The instructions said to start a load of sheets but because there were two loads of sheets, I put the ones I washed in the dryer, because I was afraid they'd get musty. I couldn't start another load because there was only enough detergent for one.
The friend who paid for our stay was not refunded the deposit because the manager said that some sheets were missing. Or not exactly missing, but not matching the sizes that should have been there.
This is ridiculous as well as insulting. If I needed sheets, I would spend less and get new ones that would fit my bed. Years ago, a business owner in that area told a dissatisfied customer (my dad) "You should have known better." Well, now I guess we do.
Category:   United States > Oregon

Date Added: Jul 21, 2010
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