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Charelston/ James Island, SC
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We recently used VRBO.com to book our vacation to Charleston, SC for May 29-June 1, 2008. We booked a rental with Dina Del Rio (VRBO #139947) at 1546 Patterson Ave James Island, SC 29412. We paid a total of $744.55 ($200.00 deposit) by May 1.
When we arrived on Thursday May 29 we realized we had become victims of False Advertising. We initially did not feel safe, there were cockroaches in the apartments, the air conditioners were not ready to be used and there was trash/junk all over the backyard. The whole place did not come close to the pictures or descriptions on VRBO.
One of the apartments had a door that connected to Dina’s house. This door could only be locked on her side of the house. We had no way of keeping anyone from coming in. We would go to sleep at night hearing her television and wake up in the morning to someone in her house snoring. When we arrived Dina was cleaning up cockroaches but through out our stay were would find cockroaches in the bed, sofa and on the floor. The apartments had window units and the downstairs unit stopped working on Saturday night. We had 1 night without air conditioning. When we first arrived the apartments smelled of mildew and dust like they had not been opened for months. The coffee maker and blender did not work when we got up in the morning. They turned on but the bottom of the blender did not have a seal and the coffee maker did not filter the coffee.
The worst was the back yard. This was not a private area. The deck in the backyard had been turned into Dina’s kitchen and TV room. Then there were the piles of junk and trash everywhere. The pictures are disgusting.
I do not know where to go with my concerns. When we arrived at the rental we were in shock. We had already paid $744.50 and had tickets in 2 hours for a ghost tour. We called several hotels to see if they had vacancies but could not find a place with that short of notice. We decided to deal with trash and bugs so that our vacation to Charleston would not be ruined. But I do not want other renters to be shocked when they see the rental in real life, which is nothing like the pictures. Other renters will save for years, plan for months, travel for hours, and have all their excitement for a vacation destroyed in a few seconds when they realize that they have been deceived and left with no options.
We depart June 1, on June 25 Dina emailed me that we forfieted our deposit because of dog hair (the place was dog friendly) and items that were already broken when we arrived.
Date Added: Jun 25, 2008
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