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Vacation Rental Complaints [Tag : Casa Simpatico]
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1. Casa Simpatico, Santa Cruz, Nayarit, Mex - unlawfully retained security deposit


Wonderful place, the complaint is not about the place. Mostly as advertised - and we had a wonderful time. This complaint is about the dishonest behaviour of the owner, Andy Stock.

In email communications with us he confessed that he had not charged us as much as he wanted, and therefore was keeping the security deposit, 25% of the fairly large rental fee. We have the signed agreement and the place was left even better than we found it. We asked him several times to reconsider, to no avail - it was clear he did not care and was well aware of what he was doing.

We can produce the email trail and the signed agreement if anyone is interested. See also for a copy of the rental agreement:

http://fun-vacations-in-mexico.blogspot.com/2010/01/bad-experience-at-casa-simpatico.html

and the email trail:

http://fun-vacations-in-mexico.blogspot.com/2010/01/bad-experience-2-at-casa-simpatico.html

Thanks.
Category:   Mexico

Date Added: Feb 1, 2010
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