My husband and I found an ad on Craigslist for a vacation rental and we talked to the owner and decided to rent this vacation rental. The owner Jennifer Prevost Gonzales sent me to a link to look at the pictures of the place and she said she has it listed on there too. It is listed under Yarmouth 1. She told me the view was of the bay and she said the place was VERY clean.
When we arrived at the rental after driving for 7 hours we were appalled at what we saw. The nice patio was really a patio that had trash all around it.
As we went up the stairs that lead to the rental unit we noticed the railing was broke and there was a big drop off of the stairs. This unit was also advertised as being right next to a nice hotel but all we saw was the back of it and it was filled with trash and huge cargo crates. This was our "bay view" it was disgusting.
the owner lives downstairs but last minute could not be there to meet us so she left the keys for us under the mat. When we got into the apartment we were even more disgusted. The place was filled with dirt. The tile in the kitchen was cracked and so dirty this place hadn't been cleaned in months. I even saw roaches. We also noticed that none of the windows but one would open up so with no air conditioning in the place it was a hot box. I then called the owner to tell her the place was not clean and she got an attitude with me and said "yes it is I was just in there in the morning." I tried to get her to meet us to talk about this but she would not tell me when we could meet and blew me off. We had a few friends meet us there to see how bad it was and took pictures and video of this disgusting place. We then decided to stay with our friends because this place honestly was not fit for humans to stay in. My husband then called Jennifer Prevost that evening and she still insisted the place was clean until my husband told her we had video and pictures of this place. Her story then changed and she said she would get a cleaning crew in the next day but we knew this place was a safety hazard and that she wouldn't fix the problems that this place had. She never contacted us after she supposedly cleaned the unit, it took for us to email and send certified mail to her before she responded by email saying the place was clean but her lease clearly says if she doesn't make the place available within 10 days which she did not do then the lease is void and the tenants get the full deposits back. She was trying also get rent for the month and keep our deposits of $1800.00 even though we never stayed there. After we made her aware of what her own lease says she offered to take the rent out of the deposit and give us back $350. So far we have not gotten a response from her after we said we want the whole deposit back.
This woman is unreasonable and thinks that this is the type of place you get by the beach for $1450 a month.
Please beware that this place is not a good vacation rental and the owner will scam you!!! We will most likely have to go to court to get our deposit back and spend more money to go back there to do this. We were moving there so that my husband who has Parkinson's could go to the VA for good medical help but instead we lost $1800.00.
My husband and I rented this "Vacation rental" from Jennifer Prevost aka Jennifer Gonzales. She told us that it was very clean and had great views. She listed this on Craigslist but also lists it on Mission sands vacation rentals website. The pictures look great but when we arrived to this rental we were disgusted. The nice patio that they claim is so nice has junk all around it and the rental itself is a dump. The place is so disgusting dirty and there are things that need to fixed inside and out. We couldn't stay there it was so bad so we had to stay with friends as we had driven 7 hours to get to this place and we were beat. We notified Jennifer Prevost that we could not stay there and she has refused to give back our deposit even though we never stayed there and she never gave us a clean rental like she said she was.
Now she says if we continue to warn people about this and prevent her from renting it out then she will sue us for slander. What kind of person does this? She is truly a slum lord! Now we are out $1800.00 still and now she's harrassing us because we're just trying to prevent other people from going through the same nightmare. Don't rent from her she will scam you!!!